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Diploma and Post Graduate Diploma | Bachelors Degree | Masters Degree

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India's retail sector is valued at US$ 300 billion with a consumer base of 1.2 billion people. Major global retailers are also looking at setting up operations in India to capitalize on this large consumer base. Retail as a sector for employment has gained attention not only from the Government but also from the general public. According to a survey conducted by India Retailing Forum, the retail industry will require a total 900,000 people, skilled and unskilled. With this demand, the retail industry, today, is facing a huge shortage of employable skills. It is therefore imperative to provide learning opportunities to develop knowledge and skills which will immediately help in bridging the skill gap and also cater to the growing demand from this industry. SMU offers a Bachelor's program in Retail Operations which encompasses an appropriate mix of academic and professional skills development, required by the retail industry.


Objectives: The program aims at realizing the following objectives:

  • To develop the essential management skills required to meet and participate in an increasingly competitive business environment and with special focus on the Retail sector.

  • To provide theoretical and practical knowledge of Retail operations.

  • To provide an integrated perspective of management functioning along with a fair amount of exposure to real life cases/technical know how in the Retail sector.

  • To hone the student's analytical abilities.

  • To communicate effectively through writing and in interpersonal communication.

  • To use information and communication technology effectively.

  • To make informed decisions in selection, utilization and evaluation of opportunities/choices available.

  • To give the student a starting edge in the Retail Industry.


Eligibility:

  • 10+2 or equivalent / 3 year Diploma from a State Board of Technical Education
  • Minimum duration: 3 years (6 semesters).
  • Maximum duration: 6 years.


Program Structure

First Semester
Code Title
 CA0001   Marketing
 CA0002  Organizational Behavior
 CA0003  Supply Chain Management
 CA0004  Merchandising -I
 CA0005  Store Operations
 CA0006  Retail Cashiering
 CA0007   Retail Job Knowledge
Second Semester
Code Title
 CA0008  Management Information Systems
 CA0009  Human Resource Management
 CA0010  Quantitative Techniques in Business
 CA0011  Warehouse Management
 CA0012  Project
Third Semester
Code Title
 CA0013  Retail Management
 CA0014  Communication Skills in English
 CA0015  Financial Accounting
 CA0016  Quality Management
 CA0017  Small Business Management
 CA0018  Logistics Management
Fourth Semester
Code Title
 CA0019  Business Strategy
 CA0020  Advertising & Sales Management
 CA0021  Buying
 CA0022  Merchandising - ll
Fifth Semester
Code Title
 CA0023  Research Methodology
 CA0024   Management Accounting
 CA0025  Introduction to International Marketing
 CA0026  e-Commerce
 CA0027  Introduction to Technology Management
 CA0028  Case studies in Retail
Sixth Semester
Code Title
 CA0029  Legal Regulatory Framework
 CA0030  Retail Project/Property Management
 CA0031  Modern Retail Management Processes
 CA0032  Retail Service Management
 CA0033  Management Development



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